**Update Date:** July 14, 2024 **Effective Date:** July 14, 2024 ## Privacy Policy Welcome to DeepPro.AI. DeepPro.AI is software developed and operated by Shanghai Qian Si Wen Network Technology Co., Ltd. (hereinafter referred to as "DeepPro.AI" or "we"). We highly value user privacy and the protection of personal information and strictly abide by national laws and regulations related to privacy and personal information protection. When you use DeepPro.AI, we will collect and use your related information in accordance with this privacy policy. This privacy policy is designed to help you understand the following contents: ## Table of Contents This privacy policy is closely related to the software you use and various business functions included in the software. We will collect, store, use, and provide your information to third parties according to this privacy policy. Therefore, please read carefully and fully understand the entire contents of this policy, especially the parts that may have significant relationships with your rights, marked by underlining, bolding, etc., to help you understand how to maintain your privacy and personal information and make appropriate choices as you see fit. By clicking the "agree" button or checking the box to agree to this privacy policy, you agree to DeepPro.AI collecting, storing, using, and providing your personal information in accordance with this privacy policy. ## 1. How We Collect and Use Your Information We only collect and use your personal information for the following purposes described in this privacy policy: ### (1) We mainly collect your personal information through the following three channels, and you understand and agree to this: - **Information you provide directly:** We may collect and store the information you fill in and submit on relevant pages during the use of the software, the written materials you provide to us (including paper and any form of electronic materials), the information you publish on the software (including but not limited to information you send when interacting with the system, various preference information you fill in or select, etc.), the information you provide when contacting us, and the information about your activities and behaviors generated during the use of the software. - **Information we collect proactively:** When you register, log in, and use the services we provide, as well as when handling customer complaints, inquiries, or disputes, we will collect relevant information sent by your computer, mobile phone, and other access devices to us, collect relevant information authorized by you, and record information related to your computer, mobile phone, and other access devices. - **Information obtained from other sources:** With your consent, we may also obtain relevant information about you from DeepPro.AI affiliates, partners, and third-party institutions legally established and legally retaining your relevant information. ### (2) How We Use Your Information You authorize us to collect and use your personal information in the following situations: #### Registration/Login/Password Recovery When you register an account, we will collect your phone number, verification code, and password to help you complete the relevant registration information and conduct the real-name authentication required by the country. The above information is also used for subsequent login. When you apply for password recovery, we will collect the phone number and SMS verification code you used when registering your account to verify your identity. #### Dialogue and Answer Function When you successfully enable our "Dialogue and Q&A" service, you can interact with us through the dialogue box. We will analyze and calculate the text information you input to provide suitable output content based on the context. At the same time, based on your likes, reports, and re-entries, we will improve our service quality. We strongly suggest and request that you do not input personal information about yourself or others during the use of our services, as non-registration type personal information is not essential for us and does not form the basis of our services. If it is necessary to input such information, please ensure you have obtained legal authorization from others. We will collect the information you input and the related feedback for model training to improve our service effectiveness, following national laws and regulations regarding security encryption and de-identification of personal information to avoid safety threats. Rest assured, we will not link your dialogues with your registered personal information or establish any association, and we will enhance our service filter mechanism to filter, delete, and not retain dialogues that likely contain personal sensitive information. If you inadvertently provide personal information and are worried about security risks, you can contact us through our contact channels. We will conduct inspections, deletions, and desensitization on the server side. However, the costs involved (such as labor costs) may be allocated fairly and reasonably, but we claim the right to exemption if losses are caused due to natural technical defects. We and the Umeng third-party SDK will collect your usage duration, device information, and related usage information to provide better service experiences. ### Internal Test Content Application When you apply for internal test content, we will collect your gender, education, age, and occupation as your internal test file to provide better services. Refusal will not affect your normal use of other DeepPro.AI services. ### Voice Cloning To provide voice cloning services, we need to collect and save your voice print information and obtain permission to use your recording device. This process is critical to ensuring the quality and accuracy of the service. Please understand that if you choose not to grant these permissions, you will not be able to use the voice cloning function. We understand that voice print information is your personal sensitive information, and we solemnly promise that the collected voice print information will only be used to provide voice cloning services and will not be used for any other purpose or shared with any third party. Your privacy and information security are of utmost importance to us. If at any time you decide to withdraw the previously authorized permission, you can simply use the delete function we provide. Once we receive your withdrawal request, we will execute it immediately and ensure your voice print information is thoroughly deleted. We appreciate your understanding and trust and are committed to providing you with high-quality services that respect privacy. ### Necessary Functions for Ensuring Service Security To ensure the stability and security of the system when you use our software, prevent your personal information from being illegally obtained, more accurately prevent fraud, and protect account security, we need to collect your device information (including device name, brand, model, manufacturer, MAC address, device identifier (IMEI/MEID/AndroidID/OpenUDID/IMSI/IDFA/OAID and other comprehensive device parameter identifiers), device MD5 value (MD5 value encrypted based on device MAC address), operating system version, operating system language, resolution, service provider network ID, network location information (obtained through IP address, operator information, base station information, nearby WiFi, and connected WiFi for approximate geographical location information collected up to the national/provincial/city level), and login information (phone number, SMS verification code) to assess your account risk. We may also record some links ("URL") that we believe are risky. We also collect your device information for system issue analysis, traffic statistics, and problem investigation when you choose to send us abnormal information. If you do not provide the above information, we cannot protect your service and account security during your use of our services. ### Situations Where You Authorize Us to Use Device Permissions When Using DeepPro.AI Software Functions In the process of using the software, your browser (not us) may request that you authorize access to network information, upload files, and other permissions to achieve interactive functions. In the above situations where we may need to request device permissions, we will prompt you separately whether to enable it the first time. Please note that by enabling these permissions, you authorize us to collect and use this personal information to achieve the above functions. Closing permissions cancels the authorization, and we will no longer collect this personal information and cannot provide the corresponding functions. Your decision to close permissions will not affect previous processing of your personal information based on your authorization. ### Cookies Cookies are small text files stored on your device that remember login and account settings. Using cookies and similar technologies, including tracking pixels and web beacons, we collect usage and analysis data to help us provide our website, software, and/or services to you and send relevant DeepPro.AI product and service advertisements when you visit certain pages of our site and third-party websites. Even without your consent, we may store absolutely necessary cookies required for the operation of this webpage, including cookies that enable you to log in to secure areas of this webpage. We store cookies that will become invalid when you end the website session or after 15 days. Storing these absolutely necessary cookies is essential for providing core service content, and you will not be able to use any services on this webpage if you do not agree to the related authorization. ### System Permission Settings You can enable or disable microphone, storage permission, and other permissions in the device's settings function, change the authorization scope, or withdraw your authorization. After withdrawing authorization, we will no longer collect information related to these permissions, but this will not affect the processing of personal information based on your authorization. **Permission Name** | **Function Description** | **Usage Scenario** --- | --- | --- Read contents from SD card (read storage space/photos permission) `android.permission.READ_EXTERNAL_STORAGE` | Provide the function of reading data in mobile phone storage space | Share messages with one click when taking screenshots, upload files to file assistant, send voice messages Write/delete contents in SD card (write/delete/storage space/photos permission) `android.permission.WRITE_EXTERNAL_STORAGE` | Provide the function of writing to external storage | Save shared message pictures, send voice messages Read phone status and identity (phone permission, device permission) `android.permission.READ_PHONE_STATE` | Read mobile device identifier information, rest assured this permission cannot listen to or obtain any of your call content and information | Read device call status and identification code, identify device ID, used for information display, account login, security protection, and other main functions Access approximate location information `android.permission.ACCESS_COARSE_LOCATION` | Obtain approximate geographical location information through network location information (e.g., base station and WLAN) | Used to complete security protection services Record audio `android.permission.RECORD_AUDIO` | Use the microphone to record audio | Send voice messages Floating window `android.permission.SYSTEM_ALERT_WINDOW` | Provide floating window function | Support using the sea conch conversation outside the APP Screen recording (no special permission required) | A mediaProjection type foreground service will be enabled in floating ball mode. When taking screenshots, a pop-up window will request screen recording permission. | Support using screen recognition function in floating ball mode ### Comprehensive Use Where legally permitted, we may combine information received from other sources with information collected from you (or your device) and use it according to this privacy policy. Notably, if information cannot identify your personal identity alone or in combination with other information, it does not constitute your personal information in the legal sense. When your information can identify your personal identity alone or combined with other information, or when data not linked to any specific personal information is combined with your personal information, it will be treated and protected as your personal information according to this privacy policy during the combined use. According to legal regulations, sharing and transferring personal information that has been de-identified and ensuring the data recipient cannot restore and re-identify the personal information subject do not constitute the sharing, transferring, and public disclosure of personal information. Processing such data does not require separate notification and consent from you. We will take reasonable and feasible measures to avoid collecting and using personal information unrelated to the purpose. If we use your personal information beyond the claimed purpose and directly or reasonably related scope, we will notify you and obtain your explicit consent before using your personal information. ### (3) You Fully Understand That We Collect and Use Personal Information Without Authorization in the Following Situations: - Directly related to national security or national defense security. - Directly related to public safety, public health, or significant public interests. - Directly related to criminal investigations, prosecutions, trials, and judgments. - To protect the vital legal rights and interests of personal information subjects or other individuals, such as life and property. - Personal information disclosed to the public by personal information subjects. - Collecting personal information from legally publicly disclosed information. - Necessary for signing and fulfilling contracts at your request. - Necessary for maintaining the stable operation of provided software, such as discovering and handling software failures. - Necessary for academic research institutions conducting public interest-based statistical or academic research, and when providing academic research or description results externally, the results are de-identified. - Other situations stipulated by laws and regulations. ### (4) Situations Where We Obtain Personal Information from Third Parties We may obtain account information you authorize to share from third parties and log in and use our software directly through third-party accounts after you agree to this privacy policy. We will verify the legitimacy of personal information sources according to agreements with third parties and use your personal information in compliance with relevant laws and regulations. ### (5) Other Uses of Your Personal Information 1. After de-identifying personal information through technical means, de-identified information cannot identify subjects. In this case, you agree that we have the right to use de-identified information. We have the right to analyze and commercially utilize user databases without disclosing your personal information. 2. We will statistically analyze the usage of our software and may share these statistics with the public or third parties to show the overall usage trends of our software. These statistics do not include any identifying information about you. 3. When displaying your personal information, we will anonymize your information using methods such as content replacement and anonymization, to protect your information security. 4. When we use your personal information for purposes not described in this policy, or use information collected for a specific purpose for other purposes, we will seek your consent in advance. Please understand that our software will continually update and change. If you choose to use other functions that are not listed in this privacy policy, we will describe the purpose, method, and scope of information collection in detail through business agreements, page prompts, and obtain your explicit consent before collecting your personal information. If you do not agree to provide the above information, you may not be able to use that service, but it will not affect your use of other services. ## 2. How We Share, Transfer, and Disclose Your Personal Information ### (1) Sharing 1. We will not share your personal information with any company, organization, or individual outside DeepPro.AI, except in the following situations: - With your explicit consent or authorization. - As required by applicable laws and regulations, legal procedures, or mandatory requirements of regulatory, administrative, judicial, or other authorized authorities. - To protect the public interests, property, or safety of DeepPro.AI, its affiliates, partners, you, or other users of DeepPro.AI software. - To achieve our software's core functions or provide services you need, such as transmitting your information to our cloud servers for calculation processing to implement the various interactive functions between you and DeepPro.AI. - At your request to handle disputes or conflicts with others. - As stipulated in agreements signed with you (including online signed electronic agreements and corresponding software rules) or other legal documents. - To use for public interest purposes allowed by laws and regulations. 2. We may share your personal information with our affiliates, but only necessary personal information and under the constraints of this privacy policy. Affiliates will seek your authorization again if they change the processing purpose of personal information. 3. We may share your personal information with partners and third parties to ensure the realization of software functions, such as registration and login, which you confirm as desired services (e.g., transmitting your dialogue content to our cloud servers for calculation processing). We will only share necessary personal information for legal, legitimate, necessary, specific, and explicit purposes. Partners cannot use the shared personal information for any other purpose. 4. We will sign strict confidentiality agreements with companies, organizations, and individuals with whom we share personal information, requiring them to process personal information following our agreements, this privacy policy, and confidentiality and security measures. ### (2) Transfer We will not transfer your personal information to any company, organization, or individual, except in the following situations: - With your explicit consent or authorization. - As required by applicable laws and regulations, legal procedures, or mandatory requirements of regulatory, administrative, judicial, or other authorized authorities. - As stipulated in agreements signed with you (including online signed electronic agreements and corresponding software rules) or other legal documents. - During mergers, acquisitions, asset transfers, or similar transactions involving personal information transfer, we will require new companies or organizations holding your personal information to continue to be bound by this privacy policy, or we will require that companies or organizations re-obtain your authorization. ### (3) Disclosure We will only publicly disclose your personal information under the following circumstances and with industry-standard security measures: - At your request, disclosing designated personal information in the way you explicitly agree. - As required by laws, regulations, mandatory administrative enforcement, or requirements of regulatory, judicial, or other authorized authorities, providing the necessary personal information according to the required types and disclosure methods.